Paterson, James C.
Beyond the Five Whys: Root Cause Analysis and Systems Thinking
- ISBN 13:
- 9781394191055
- author:
- Paterson, James C.
- format:
- Hardback
- publisher:
- John Wiley & Sons Inc
- language:
- English
- Publication Year:
- 2023
- Pages:
- 352
- Dimensions:
- 23.2 x 15.2 x 2.6 centimetres (0
- Genre:
- Professional & Vocational, Business, Accounting,
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Beyond the Five Whys: Root Cause Analysis and Systems Thinking offers a straightforward explanation of root cause analysis and systems thinking, using real-world examples and first-hand accounts to illustrate why problems can be difficult to solve. This book provides readers with a clear and structured approach to analysing setbacks and preventing future issues.
It challenges common assumptions about the nature of root causes, such as the idea that there is only one root cause or that individual people or cultures are responsible. Instead, it offers eight key ways in which problems can arise, and provides practical techniques for identifying and addressing these underlying issues.
By applying the insights from this book, readers can gain a fresh perspective on familiar challenges, such as the Titanic tragedy, and develop a more nuanced understanding of the complex systems that underlie many modern problems.
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