Naumov, Mikhail
AI Is My Friend: A Practical Guide for Contact Centers
- ISBN 13:
- 9781619618015
- author:
- Naumov, Mikhail
- format:
- Paperback
- publisher:
- Lioncrest Publishing
- language:
- English
- Publication Year:
- 2017
- Pages:
- 150
- Dimensions:
- 21.6 x 14 x 0.8 centimetres (0.1
- Genre:
- Computers, Artificial Intelligence, ,
- Condition:
- New
- Availability:
- Item usually sent within 7 working days
Description
Transform your contact center with practical artificial intelligence. As a customer service professional, you're constantly looking for ways to improve efficiency and provide better support to your customers. Recent advances in technology have made it possible to automate repetitive tasks, freeing up more time to focus on what matters most. Mikhail Naumov's guide, AI Is My Friend, reveals the benefits of machine learning software in enhancing contact center performance. With this book, you'll learn how to incorporate AI solutions into your business and make informed decisions about their implementation. This practical handbook is essential for anyone working in customer service today.