Harkness, Tim
10 Rules for Talking: An Expert's Guide to Mastering Difficult Conversations
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- ISBN 13:
- 9781788702669
- author:
- Harkness, Tim
- format:
- Paperback / softback
- publisher:
- BLINK Publishing
- language:
- English
- Publication Year:
- 2020
- Pages:
- 320
- Dimensions:
- 23.4 x 15.3 x 2.3 centimetres (0
- Genre:
- Nonfiction, Psychology, General,
- Condition:
- New
- Availability:
- Item usually sent within 10 working days
Description
Dr Tim Harkness offers a practical guide to mastering difficult conversations. In an age where social media and intense debate can lead to alienation, he provides ten rules for talking that focus on crucial conversations where opinions vary and emotions run strong.
The book helps you retrain your brain to listen, persuade, respond, adapt, and keep the conversation progressing. You'll discover how to recognise that conversations and agreement are not as simple as we think, the importance of de-escalation to keep conversations safe, and why respecting your opponent is essential even when you don't see eye-to-eye.
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