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The Russian Way, Second Edition: Aspects of Behavior, Attitudes, and Customs of the Russians: Aspects of Behavior, Attitudes and Customs of the Russians
Dabars, Zita
£15.93The Russian Way: Aspects of Behavior, Attitudes, and Customs of the RussiansThis fully updated edition provides invaluable insights into the Russian way of life, making it an essential resource for...£15.93 -
Perfect Phrases for Customer Service, Second Edition
Bacal, Robert
£15.65Mastering customer service requires more than just knowing the right phrases. Effective communication can make all the difference in handling difficult customers and turning them into loyal clients...£15.65 -
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
Hyken, Shep
£15.97Creating an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists by Shep Hyken. In business, creating a loyal customer base is crucial for long-term success. However,...£15.97 -
Anglo-Indian Food and Customs: Tenth Anniversary Edition
Brown, Patricia
£20.38Anglo-Indian Food and Customs celebrates the rich heritage of this unique culture through Patricia Brown's personal anecdotes and mouth-watering recipes. This tenth anniversary edition offers an...£20.38 -
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer
Carl Sewell, Paul B. Brown
£16.09Transform your customers into lifelong advocates with this revised and updated edition of Customers for Life. Carl Sewell shares his expertise on delivering exceptional customer service, drawing on...£16.09 -
Customer Care Excellence: How to Create an Effective Customer Focus
Sarah Cook
£33.00Developing a customer-service focus within your company is crucial for long-term financial success. With customers having high expectations due to increased choice, it's essential to have a top-notch...£33.00 -
Customer Centricity: Focus on the Right Customers for Strategic Advantage
Fader, Peter
£14.20Customer Centricity: A powerful call to action that challenges fundamental beliefs about customer service and relationship management. Peter Fader argues that businesses need to rethink their...£14.20 -
The Customer Copernicus: How to be Customer-Led
Dawson, Charlie
£33.14The Customer Copernicus: A New Approach to Leading Your Organisation. In today's fast-paced business landscape, organisations are often plagued by conflicting beliefs about what matters most. To...£33.14 -
Customer Innovation: Delivering a Customer-Led Strategy for Sustainable Growth
Debruyne, Marion
£37.16Customer Innovation: Delivering a Customer-Led Strategy for Sustainable Growth by Marion Debruyne and Koen Tackx. This book presents a customer-centric approach to innovation and business strategy,...£37.16 -
The Custom of the Country: (Penguin Classics Deluxe Edition)
Wharton, Edith
£13.90The Custom of the Country by Edith WhartonA scathing yet personal examination of the modern upper class, this novel follows Undine Spragg's ambitious social ascent from New York to Europe.Through her...£13.90 -
Customer Service Marketing: Managing the Customer Experience
Torres, Edwin N.
£43.56Customer Service Marketing: Managing the Customer Experience A comprehensive overview of customer service principles and practices, this book explores best practices in service enterprises and the...£43.56 -
Exceptional Customer Service - Retaining your Customers for Life!
Assey, Gerard
£9.53Exceptional Customer Service - Retaining Your Customers for Life! In today's business world, understanding your customers is crucial to success. However, it's not just about treating them well; it's...£9.53 -
Customer What?: The honest - and practical guide to - customer experience
Schulze, David
£25.25Customer What? offers a unique approach to understanding and improving customer experience. Divided into four sections, this practical guide combines theory with real-life examples to help you...£25.25 -
The Customering Method: From CX Dogma to Customer Science
Spinley, Aarron
£33.47The Customering Method: A New Approach to Customer Science Aarron Spinley's latest work challenges the conventional wisdom of customer experience and offers a fresh perspective on how to unlock...£33.47 -
Digital Customer Service - Transforming Customer Experience for An On-Screen World
DeLisi, R
£20.35Digital Customer Service: Transforming Customer Experience for an On-Screen World is a comprehensive guide to creating seamless customer interactions in today's digital age. By understanding the...£20.35 -
The Customer-Base Audit: The First Step on the Journey to Customer Centricity
Fader, Peter
£18.83The Customer-Base Audit: The First Step on the Journey to Customer Centricity Understanding your customers' buying behavior is crucial for any organization. However, few executives take the time to...£18.83 -
The Customer-Base Audit: The First Step on the Journey to Customer Centricity
Fader, Peter
£40.08The Customer-Base Audit: The First Step on the Journey to Customer Centricity By Peter Fader, Bruce G. S. Hardie, and Michael Ross Understanding your customers' buying behavior is crucial for making...£40.08 -
Culture and Customs of Spain (Culture and Customs of Europe)
Stanton, Edward F.
£24.23Discover the vibrant culture and customs of modern Spain in this comprehensive overview.From the stunning landscape to the rich traditions and social customs, Stanton's engaging description reveals...£24.23 -
Customs
Sharif, Solmaz
£10.24Customs is a powerful and evocative collection of poems that explores the complexities of belonging and identity. Solmaz Sharif masterfully navigates the boundaries between language, society, and...£10.24 -
Solve for the Customer
Pombriant, Denis
£15.60Solve for the Customer offers a unique approach to understanding customer needs and preferences. By applying social science principles, businesses can identify moments of truth where they can...£15.60 -
The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior
Yorgov, Ivaylo
£36.95The Abusive Customer: Breaking the Silence Around Customers' Aggressive BehaviorThis book offers insights into the triggers of customer aggression against service employees, exploring its...£36.95 -
The Customer Catalyst
Steinman, Dan (foreword)
£21.09The Customer Catalyst: Driving Sustainable Business Growth in the Customer Economy The Digital Revolution has transformed the business landscape, shifting power from organisations to customers and...£21.09 -
The Customer-Driven Playbook: Converting Customer Feedback Into Successful Products
Lowdermilk, Travis
£30.22The Customer-Driven Playbook: Converting Customer Feedback into Successful ProductsThis practical guide provides a complete end-to-end process for understanding customers, identifying their problems,...£30.22 -
Essential Judaism: Updated Edition: A Complete Guide to Beliefs, Customs & Rituals
George Robinson
£15.60Discover the rich traditions and practices of Judaism in this comprehensive guide. Essential Judaism provides a thorough introduction to the faith, covering its history, philosophical beliefs, and...£15.60 -
Out of stock
Customer Service for Hospitality and Tourism
Hudson, Simon
£36.39Customer Service for Hospitality and Tourism is a comprehensive guide to understanding the importance of customer service in the tourism and hospitality sector. This fully revised and updated edition...£36.39 -
The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises
Toister, Jeff
£14.95The Guaranteed Customer Experience: A New Approach to Winning Customers. Discover how leading organizations use experience guarantees to fuel customer-driven growth and build loyal customers. This...£14.95 -
Buying Customers 2.0: Acquire More Customers with Less Money
Sugars, Brad
£16.72Building a profitable business that runs smoothly without constant involvement is the ultimate goal for any entrepreneur. This book provides a step-by-step guide to understanding customer behavior...£16.72 -
Naval Customs and Traditions
Wells, Gerard
£11.17Naval Customs and Traditions provides an in-depth look at the history and traditions of the Royal Navy. First published in 1930, this revised edition from Solis Press includes over 30 additional...£11.17 -
Lean Customer Development: Building Products Your Customers Will Buy
Alvarez, Cindy
£24.82Developing products that people will actually use and buy requires more than just intuition. This practical guide shows you how to validate your ideas through customer development research, ensuring...£24.82 -
Out of stock
My Pokemon Cookbook Gift Set [Apron]: Delicious Recipes Inspired by Pikachu and Friends (Gaming)
Editions, Insight
£35.04This gift set is the perfect addition to any Pokémon Trainer's kitchen, featuring a Pokémon-inspired cookbook and an exclusive apron. Explore culinary delights inspired by the world of Pokémon with...£35.04 -
The Customer-Centric You: Making Customers the Focus of Everything You Do
Hewett, Stephen
£15.71The Customer-Centric You: Making Customers the Focus of Everything You DoA leading expert in customer-centricity reveals how this approach can transform business and personal performance.By putting...£15.71 -
The Tiny Book of Jane Austen
Editions, Insight
£9.24Discover the wit and wisdom of Jane Austen in this compact and captivating book.Packed with memorable quotes from one of the most influential writers of all time, The Tiny Book of Jane Austen is a...£9.24 -
Customer Capitalism
Vandermerwe, Sandra
£23.76Customer Capitalism challenges traditional business thinking by introducing a new model that focuses on generating returns and gaining competitive advantage through customer behaviour.The author...£23.76 -
Customer Education: Why Smart Companies Profit by Making Customers Smarter
Avramescu, Adam
£19.76Smart Companies Profit by Making Customers Smarter Adam Avramescu's guide to investing in Customer Education is a survival strategy for businesses looking to drive customer growth and maximize...£19.76 -
Customizing Chef
Jon Cowie
£24.82Customizing Chef: A Practical Guide to Extending Configuration Management Technology. Take advantage of Chef's highly customizable design to tackle specific automation issues that you can't solve by...£24.82 -
The Startup's Guide to Customer Success: How to Champion the Customer at Your Company
Chiang, Jennifer
£17.25The Startup's Guide to Customer Success by Jennifer Chiang is a practical guide for anyone looking to champion their customers at work. In this book, you'll learn how to plan, execute and grow your...£17.25 -
Out of stock
Customer Experience Strategy - Design & Implementation: Outgrow your competitors by making your business to business customers happier (Customer Strategy)
Fitzgerald, Peter
£17.06Customer Experience Strategy: Design and ImplementationThis book provides guidance on creating and implementing a customer experience strategy to outgrow competitors. The author shares their...£17.06 -
Out of stock
Supernatural
Editions, Insight
£11.32Supernatural: Mini Guide To Saving People and Hunting Things is a compact, full-color guide to the world of hunting and saving people. Filled with striking images and essential information, this...£11.32 -
Out of stock
Minifigure Customization 2: Why Live in the Box? (Minifigure Customization Popul)
Burks, Jared K.
£10.05Take your LEGO minifigure customization to the next level with Minifigure Customization 2: Why Live in the Box?This advanced guide introduces complex techniques for altering and customizing your...£10.05 -
Scottish Customs
Livingstone, Sheila
£8.22Scotland's rich cultural heritage is reflected in its many customs, which have been shaped by thousands of years of history. This book explores hundreds of unique customs associated with various...£8.22 -
Getting Customers
Sinclair, James
£11.38Building a successful business requires a deep understanding of what drives customer loyalty and growth. James Sinclair, a seasoned entrepreneur who has turned his one-man business into a...£11.38 -
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
Fader, Peter S
£14.41The Customer Centricity Playbook offers actionable insights to drive immediate value in your business. By understanding customer lifetime value and how to think about it, you can develop a...£14.41 -
The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers
Lyytinen, Kalle
£46.84The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your CustomersFirms need to build great products, but also lend them to the uses and misuses of their customers. This...£46.84 -
The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers
Fisher, M.
£29.85The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your CustomersBy embracing customer adaptation, businesses can unlock viral growth. This innovative approach explores...£29.85 -
The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand
Vincent, Jeff
£13.66The Customer Support Handbook offers practical advice on creating an exceptional customer experience for your brand. Written by experts in the field, this book shares stories of brand successes and...£13.66 -
The Politics of Custom
Comaroff, John L
£33.66The Politics of Custom Chiefship, Capital, and the State in Contemporary Africa by John L. Comaroff and Jean Comaroff explores the resurgence of customary chiefs in contemporary Africa, challenging...£33.66 -
Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer
Hyken, Shep
£20.92The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer ExperienceShep Hyken shares seven powerful strategies that any organisation can implement to create greater...£20.92 -
Customer Experience For Dummies
Roy Barnes , Bob Kelleher
£16.07Customer Experience For Dummies provides practical solutions for businesses to connect and engage with their customers. By listening to customer feedback and implementing easy-to-implement...£16.07 -
Customer Success Mindset
Shukla, Jyotsana
£13.83Customer Success Mindset by Jyotsana Shukla is a guide to adopting a company-wide customer-first approach for business growth.This book explores strategies to help organizations prioritize their...£13.83 -
Defusing Hostile Customers Workbook
Bacal, Robert
£34.10Defuse Hostile Customers Workbook (Third Edition) is a practical guide for public sector employees. This self-instructional workbook provides over 80 specific tactics to help you manage difficult...£34.10 -
Customer Communities: Engage and Retain Customers to Build the Future of Your Business
Mehta, Nick
£20.81Building a thriving business requires more than just innovative products and services - it demands a strong community at its core. In "Customer Communities: Engage and Retain Customers to Build the...£20.81 -
Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences
Eric Berridge , Marc Benioff (Foreword)
£18.28Optimize your customer experience with cloud technology to gain a powerful competitive advantage. This comprehensive guide provides a high-level overview of how the cloud can enhance your sound...£18.28 -
Driving Customer Equity: How Lifetime Customer Value is Reshaping Corporate Strategy
Rust, Roland T.
£41.50Understanding customer lifetime value and its impact on corporate strategy has never been more crucial. This book provides a dynamic new model to help businesses maximize their most valuable asset:...£41.50 -
Customer Analytics For Dummies
Jeff Sauro
£21.69Mastering customer analytics is crucial for any business looking to understand and improve its customers' experiences. This guide provides a comprehensive introduction to measuring each stage of the...£21.69 -
The Customer Education Playbook: How Leading Compa nies Engage, Convert, and Retain Customers
Quick, D
£18.95The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain CustomersDiscover how to deliver maximum value to your customers by teaching them to best engage with your products...£18.95 -
Instagram Power, Second Edition: Build Your Brand and Reach More Customers with Visual Influence
Miles, Jason
£18.28Instagram Power, Second Edition: Build Your Brand and Reach More Customers with Visual InfluenceThis updated guide shows you how to leverage Instagram's latest features, including Insights, IGTV,...£18.28 -
The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace
Singh, Nitish
£52.12The Culturally Customized Web Site explores the cultural aspects of international website design, focusing on three key objectives. Firstly, it presents a review and survey results on...£52.12 -
The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability
Newman, Martin
£28.30The Power of Customer Experience by Martin Newman explores how organizations can achieve a delicate balance between efficiency and personalization in today's digital ecosystem. With clear data and...£28.30 -
The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior
Duncan, David S
£19.65The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior by David S. DuncanDespite advances in data analysis and technology, companies often struggle to...£19.65 -
Popular Culture and Custom in Nineteenth-Century England (Routledge Library Editions: The Victorian World)
Storch, Robert
£41.77Popular Culture and Custom in Nineteenth-Century England explores the complex relationships between tradition and change in customs, rituals, and beliefs among various groups in 19th-century Britain...£41.77 -
Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
Adams, Rick
£35.73Practical Customer Success Management offers a comprehensive framework for achieving business outcomes through customer success management. Written by an expert in the field, this handbook is...£35.73 -
Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
Adams, Rick
£53.49Practical Customer Success Management provides a comprehensive framework for customer success managers to increase productivity and consistency in their work. Written by an expert in the field, this...£53.49 -
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
Jeanne Bliss
£19.42Chief Customer Officer 2.0: A Proven Framework for Transforming Your Business and CultureThis book provides a comprehensive guide to building a customer-driven growth engine, using the...£19.42 -
Finding the Sticking Point: Increase Sales by Transforming Customer Resistance into Customer Engagement
Wilson, Brady G.
£13.07Brady Wilson's Finding the Sticking Point offers practical advice on how to engage with customers and increase sales. By understanding the emotional needs that drive customer resistance, you can...£13.07 -
The Ultimate Online Customer Service Guide: How to Connect With Your Customers to Sell More!
Marsha Collier
£16.91The Ultimate Online Customer Service Guide shows you how to connect with your customers through social media and boost your bottom line. By following the principles outlined in this book, you can...£16.91 -
Out of stock
The Custom of the Country
Wharton, Edith
£28.25Edith Wharton's The Custom of the Country is a thought-provoking novel that offers a nuanced portrayal of life in the American upper class during the Gilded Age. Written by one who drew upon her...£28.25 -
Measuring Customer Experience
Philipp Klaus
£46.84Mastering customer experience is crucial for a company's success and longevity. This book provides a thorough guide to managing customer experience effectively, using rigorous scientific tools and...£46.84 -
Custom as a Source of Law
David J. Bederman , Bederman, David J.
£43.65David J. Bederman explores the role of custom in law, a central puzzle in jurisprudence that has puzzled scholars for centuries.This volume offers a fresh perspective on custom's enduring place in...£43.65 -
Customizing Your Motorcycle
Daniels, Chris
£20.97Building a custom motorcycle has never been more accessible. With the right tools and approach, anyone can transform a standard machine into their personal statement. This comprehensive guide...£20.97 -
Out of stock
The 10-Second Customer Journey: The CXO's playbook for growing and retaining customers in a digital world
Unger, Todd
£14.70The 10-Second Customer Journey: A Step-by-Step Guide to Capturing Rapid Conversions and Growing Your Customer List. In today's digital landscape, buying decisions are made in seconds, not months or...£14.70 -
The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today's Customer
Morgan, Blake
£17.05The 8 Laws of Customer-Focused Leadership offers a leadership playbook for making customer experience a core aspect of your business. In today's rapidly changing world, customers are increasingly...£17.05 -
Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers
Fleming, Noah
£12.38Dealing with Difficult Customers: Turning Demanding Clients into Your Best Customers. You'll encounter demanding customers in any business setting - whether you're dealing directly with them or...£12.38 -
Customer Driven: Unlocking the Power of Customer Data Platforms to Drive the Next Era of Marketing Engagement
Kihn, Martin
£17.61Customer Data Platforms: Transforming Marketing EngagementMarketers face a challenge in balancing customer demand for personalization with concerns over data privacy. Customer Data Platforms (CDPs)...£17.61 -
Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers
Levitt, Debbie
£19.13Debbie Levitt's Customers Know You Suck is a practical guide to improving customer experience and driving business success. By applying actionable models, maps, and processes, you can gather...£19.13 -
The Custom of the Country
Edith Wharton
£7.96The Custom of the Country by Edith WhartonA biting satire that exposes the darker side of ambition and social status in early 20th-century America.Meet Undine Spragg, a beautiful heiress with a...£7.96 -
Six Steps to Customer Happiness
Price, Mark
£9.55This practical guide provides six steps to help businesses improve their customer service and increase customer satisfaction. Mark Price shares his expertise on how to create a positive experience...£9.55 -
Customs of Cambodia - Zhou Daguan
Uk, Solang
£20.38First-hand account of 13th-century Cambodia, as seen through the eyes of Chinese traveler Zhou Daguan.This illustrated edition offers an original translation of one of the earliest records of Zhou's...£20.38 -
Customer Experience Strategy-Paperback
Arussy, Lior
£26.74Customer Experience Strategy: A comprehensive guide to creating and executing successful customer experience strategies.This book provides a detailed roadmap for businesses looking to improve their...£26.74 -
Ucp 600: Uniform Customs - and Practice for - Documentary Credits
Publishers, Search and Check
£18.04Uniform Customs and Practice for Documentary Credits (UCP) 600 is the most successful private rules for trade ever developed, governing documentary credits worldwide. Established by the International...£18.04 -
The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively
Yorgov, Ivaylo
£36.09This comprehensive guide to customer experience management shows how companies can design and implement proactive post-sales service programs that address customers' needs in a personalized way.For...£36.09 -
No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers...
Dan S. Kennedy , Shaun Buck
£17.48Dan S. Kennedy and Shaun Buck present a systematic approach to help you keep, cultivate, and multiply customers so that your entire business grows more valuable and sustainable. Most business owners...£17.48 -
Tunisia - Culture Smart! The Essential Guide to Customs & Culture: The Essential Guide to Customs and Culture
Zarr, Gerald
£11.86Tunisia: A Guide to Customs and Culture provides essential insights into the country's attitudes, beliefs, and behavior. This concise guide helps you navigate everyday situations with confidence,...£11.86 -
Out of stock
Custom Knife-making
McCreight, Tim
£18.42Custom Knifemaking by Tim McCreight is a comprehensive guide to creating unique and beautiful knives. With step-by-step illustrated instructions, this book covers ten projects that range from...£18.42 -
Fossilized Customs: The Beast Is Unveiled
White, Lew
£16.70Fossilized Customs: Unveiling the Beast as Babel This book is the culmination of 32 years of research into the origins of our customs. Lew White presents a comprehensive study that reveals how many...£16.70 -
Customer Service In An Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press))
Leland, Keith Bailey and Karen
£12.37Customer Service in an Instant offers practical advice and techniques to help you build strong relationships with your customers. Written in an engaging style, this guide presents 60 tips and...£12.37 -
Inside Your Customer's Imagination
Bell, Chip R
£19.59Chip Bell's unique approach to customer co-creation offers practical advice for businesses looking to tap into customers' ingenuity and create breakthrough results. By understanding the challenges of...£19.59 -
Mass Customization and Design Democratization
Kolarevic, Branko
£52.12Parametric design and digital fabrication are transforming the way products are designed and manufactured. This has led to a 'democratization' of design, enabling non-designers to create highly...£52.12 -
The Customs House
Sir Andrew Motion
£10.18Andrew Motion's new collection of poems explores the human experience of war through a sequence of powerful and moving pieces. Drawing on the stories of soldiers from 1914 to the present day, this...£10.18 -
Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)
Coscia, Stephen
£28.58Handling customer calls effectively is crucial to any phone-based business. This guide provides practical advice on how to manage every common situation that may arise when dealing with customers...£28.58 -
Customer Persuasion: How to Influence Your Customers to Buy More and Why an Ethical Approach Will Always Win
Thomas, Miss Chloe
£19.98Customer Persuasion: A Practical Guide to Growing Your SalesThis comprehensive guide provides an easy-to-follow system for putting the customer at the heart of your business. By embracing persuasion...£19.98 -
The Laws & Customs of Shavuos
Goldstein, Rabbi Yaakov
£17.35The Laws and Customs of Shavuos by Rabbi Yaakov Goldstein provides a comprehensive guide to understanding the laws and customs surrounding Shavuos. This sefer tackles common deficiencies in existing...£17.35 -
Secret Service - Hidden Systems That Deliver unforgettable Customer Service: Hidden Systems That Deliver Unforgettable Customer Service
Dijulius
£14.32Secret Service reveals the hidden systems behind exceptional customer service. This book examines the clever, practical ideas that can be transformed into repeatable best practices in any...£14.32 -
The Entrepreneur's Guide to Customer Development
Cooper, Brant
£17.15The Entrepreneur's Guide to Customer Development provides a straightforward approach to discovering and validating customers, products, and go-to-market strategies. This four-step framework is...£17.15 -
Out of stock
Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
Cudby, Ali
£12.03Help your business thrive by retaining its customers. This practical guide offers expert advice and actionable strategies to keep customers coming back.By combining leadership, tactics, and proven...£12.03 -
Welsh Folklore and Folk Custom
Jones, T. Gwynn
£14.79Discover the rich and fascinating folk heritage of Wales through its customs and superstitions. T. Gwynn Jones presents a comprehensive introduction to the country's unique folklore, exploring...£14.79 -
Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your...
Martin HillWilson, Carolyn Blunt
£17.59Delivering Effective Social Customer Service is a comprehensive guide to achieving excellence in this new discipline. As social media continues to shape customer service, organisations need a solid...£17.59 -
Culture and Customs of the Sioux Indians
Gagnon, Gregory O.
£15.38The Sioux Indians' rich cultural heritage is often overlooked in favour of more prominent Native American groups. However, with over 150,000 individuals identifying as Sioux, this tribe's history and...£15.38 -
Building Your Custom Home For Dummies
Daum, Kevin
£17.61Building your custom home can be a daunting task, but with the right guidance, it can also be a rewarding experience. This updated edition of Building Your Custom Home For Dummies provides...£17.61 -
Tanzania - Culture Smart! The Essential Guide to Customs & Culture: The Essential Guide to Customs and Culture
Winks, Quintin
£11.74Get to know the people behind the sights. Culture Smart! Tanzania provides essential insights into attitudes, beliefs and behavior in this East African country, helping you navigate everyday...£11.74 -
Marvel: The Tiny Book of Scarlet Witch and Vision
Editions, Insight Insight
£9.12Relive the epic romance between two of Marvel's most beloved characters in this tiny book of quotes. Spanning over four decades of comics, this compact volume collects art and quotes from the story...£9.12