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  • The Russian Way, Second Edition: Aspects of Behavior, Attitudes, and Customs of the Russians: Aspects of Behavior, Attitudes and Customs of the Russians

    The Russian Way, Second Edition: Aspects of Behavior, Attitudes, and Customs of the Russians: Aspects of Behavior, Attitudes and Customs of the Russians

    Dabars, Zita

    £15.93
    The Russian Way: Aspects of Behavior, Attitudes, and Customs of the RussiansThis fully updated edition provides invaluable insights into the Russian way of life, making it an essential resource for...
    £15.93
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  • Perfect Phrases for Customer Service, Second Edition

    Perfect Phrases for Customer Service, Second Edition

    Bacal, Robert

    £15.65
    Mastering customer service requires more than just knowing the right phrases. Effective communication can make all the difference in handling difficult customers and turning them into loyal clients...
    £15.65
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  • The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

    The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

    Hyken, Shep

    £15.97
    Creating an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists by Shep Hyken. In business, creating a loyal customer base is crucial for long-term success. However,...
    £15.97
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  • Anglo-Indian Food and Customs: Tenth Anniversary Edition

    Anglo-Indian Food and Customs: Tenth Anniversary Edition

    Brown, Patricia

    £20.38
    Anglo-Indian Food and Customs celebrates the rich heritage of this unique culture through Patricia Brown's personal anecdotes and mouth-watering recipes. This tenth anniversary edition offers an...
    £20.38
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  • Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

    Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

    Carl Sewell, Paul B. Brown

    £16.09
    Transform your customers into lifelong advocates with this revised and updated edition of Customers for Life. Carl Sewell shares his expertise on delivering exceptional customer service, drawing on...
    £16.09
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  • Customer Care Excellence: How to Create an Effective Customer Focus

    Customer Care Excellence: How to Create an Effective Customer Focus

    Sarah Cook

    £33.00
    Developing a customer-service focus within your company is crucial for long-term financial success. With customers having high expectations due to increased choice, it's essential to have a top-notch...
    £33.00
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  • Customer Centricity: Focus on the Right Customers for Strategic Advantage

    Customer Centricity: Focus on the Right Customers for Strategic Advantage

    Fader, Peter

    £14.20
    Customer Centricity: A powerful call to action that challenges fundamental beliefs about customer service and relationship management. Peter Fader argues that businesses need to rethink their...
    £14.20
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  • The Customer Copernicus: How to be Customer-Led

    The Customer Copernicus: How to be Customer-Led

    Dawson, Charlie

    £33.14
    The Customer Copernicus: A New Approach to Leading Your Organisation. In today's fast-paced business landscape, organisations are often plagued by conflicting beliefs about what matters most. To...
    £33.14
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  • Customer Innovation: Delivering a Customer-Led Strategy for Sustainable Growth

    Customer Innovation: Delivering a Customer-Led Strategy for Sustainable Growth

    Debruyne, Marion

    £37.16
    Customer Innovation: Delivering a Customer-Led Strategy for Sustainable Growth by Marion Debruyne and Koen Tackx. This book presents a customer-centric approach to innovation and business strategy,...
    £37.16
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  • The Custom of the Country: (Penguin Classics Deluxe Edition)

    The Custom of the Country: (Penguin Classics Deluxe Edition)

    Wharton, Edith

    £13.90
    The Custom of the Country by Edith WhartonA scathing yet personal examination of the modern upper class, this novel follows Undine Spragg's ambitious social ascent from New York to Europe.Through her...
    £13.90
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  • Customer Service Marketing:  Managing the Customer  Experience

    Customer Service Marketing: Managing the Customer Experience

    Torres, Edwin N.

    £43.56
    Customer Service Marketing: Managing the Customer Experience A comprehensive overview of customer service principles and practices, this book explores best practices in service enterprises and the...
    £43.56
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  • Exceptional Customer Service - Retaining your Customers for Life!

    Exceptional Customer Service - Retaining your Customers for Life!

    Assey, Gerard

    £9.53
    Exceptional Customer Service - Retaining Your Customers for Life! In today's business world, understanding your customers is crucial to success. However, it's not just about treating them well; it's...
    £9.53
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  • Customer What?: The honest  - and practical guide to  - customer experience

    Customer What?: The honest - and practical guide to - customer experience

    Schulze, David

    £25.25
    Customer What? offers a unique approach to understanding and improving customer experience. Divided into four sections, this practical guide combines theory with real-life examples to help you...
    £25.25
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  • The Customering Method:  From CX Dogma to Customer  Science

    The Customering Method: From CX Dogma to Customer Science

    Spinley, Aarron

    £33.47
    The Customering Method: A New Approach to Customer Science Aarron Spinley's latest work challenges the conventional wisdom of customer experience and offers a fresh perspective on how to unlock...
    £33.47
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  • Digital Customer Service - Transforming Customer Experience for An On-Screen World

    Digital Customer Service - Transforming Customer Experience for An On-Screen World

    DeLisi, R

    £20.35
    Digital Customer Service: Transforming Customer Experience for an On-Screen World is a comprehensive guide to creating seamless customer interactions in today's digital age. By understanding the...
    £20.35
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  • The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    Fader, Peter

    £18.83
    The Customer-Base Audit: The First Step on the Journey to Customer Centricity Understanding your customers' buying behavior is crucial for any organization. However, few executives take the time to...
    £18.83
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  • The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    Fader, Peter

    £40.08
    The Customer-Base Audit: The First Step on the Journey to Customer Centricity By Peter Fader, Bruce G. S. Hardie, and Michael Ross Understanding your customers' buying behavior is crucial for making...
    £40.08
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  • Culture and Customs of Spain (Culture and Customs of Europe)

    Culture and Customs of Spain (Culture and Customs of Europe)

    Stanton, Edward F.

    £24.23
    Discover the vibrant culture and customs of modern Spain in this comprehensive overview.From the stunning landscape to the rich traditions and social customs, Stanton's engaging description reveals...
    £24.23
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  • Customs

    Customs

    Sharif, Solmaz

    £10.24
    Customs is a powerful and evocative collection of poems that explores the complexities of belonging and identity. Solmaz Sharif masterfully navigates the boundaries between language, society, and...
    £10.24
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  • Solve for the Customer

    Solve for the Customer

    Pombriant, Denis

    £15.60
    Solve for the Customer offers a unique approach to understanding customer needs and preferences. By applying social science principles, businesses can identify moments of truth where they can...
    £15.60
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  • The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior

    The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior

    Yorgov, Ivaylo

    £36.95
    The Abusive Customer: Breaking the Silence Around Customers' Aggressive BehaviorThis book offers insights into the triggers of customer aggression against service employees, exploring its...
    £36.95
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  • The Customer Catalyst

    The Customer Catalyst

    Steinman, Dan (foreword)

    £21.09
    The Customer Catalyst: Driving Sustainable Business Growth in the Customer Economy The Digital Revolution has transformed the business landscape, shifting power from organisations to customers and...
    £21.09
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  • The Customer-Driven Playbook: Converting Customer Feedback Into Successful Products

    The Customer-Driven Playbook: Converting Customer Feedback Into Successful Products

    Lowdermilk, Travis

    £30.22
    The Customer-Driven Playbook: Converting Customer Feedback into Successful ProductsThis practical guide provides a complete end-to-end process for understanding customers, identifying their problems,...
    £30.22
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  • Essential Judaism: Updated Edition: A Complete Guide to Beliefs, Customs & Rituals

    Essential Judaism: Updated Edition: A Complete Guide to Beliefs, Customs & Rituals

    George Robinson

    £15.60
    Discover the rich traditions and practices of Judaism in this comprehensive guide. Essential Judaism provides a thorough introduction to the faith, covering its history, philosophical beliefs, and...
    £15.60
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  • Out of stock
    Customer Service for Hospitality and Tourism

    Customer Service for Hospitality and Tourism

    Hudson, Simon

    £36.39
    Customer Service for Hospitality and Tourism is a comprehensive guide to understanding the importance of customer service in the tourism and hospitality sector. This fully revised and updated edition...
    £36.39
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  • The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises

    The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises

    Toister, Jeff

    £14.95
    The Guaranteed Customer Experience: A New Approach to Winning Customers. Discover how leading organizations use experience guarantees to fuel customer-driven growth and build loyal customers. This...
    £14.95
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  • Buying Customers 2.0: Acquire More Customers with Less Money

    Buying Customers 2.0: Acquire More Customers with Less Money

    Sugars, Brad

    £16.72
    Building a profitable business that runs smoothly without constant involvement is the ultimate goal for any entrepreneur. This book provides a step-by-step guide to understanding customer behavior...
    £16.72
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  • Naval Customs and Traditions

    Naval Customs and Traditions

    Wells, Gerard

    £11.17
    Naval Customs and Traditions provides an in-depth look at the history and traditions of the Royal Navy. First published in 1930, this revised edition from Solis Press includes over 30 additional...
    £11.17
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  • Lean Customer Development: Building Products Your Customers Will Buy

    Lean Customer Development: Building Products Your Customers Will Buy

    Alvarez, Cindy

    £24.82
    Developing products that people will actually use and buy requires more than just intuition. This practical guide shows you how to validate your ideas through customer development research, ensuring...
    £24.82
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  • Out of stock
    My Pokemon Cookbook Gift Set [Apron]: Delicious Recipes Inspired by Pikachu and Friends (Gaming)

    My Pokemon Cookbook Gift Set [Apron]: Delicious Recipes Inspired by Pikachu and Friends (Gaming)

    Editions, Insight

    £35.04
    This gift set is the perfect addition to any Pokémon Trainer's kitchen, featuring a Pokémon-inspired cookbook and an exclusive apron. Explore culinary delights inspired by the world of Pokémon with...
    £35.04
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  • The Customer-Centric You: Making Customers the Focus of Everything You Do

    The Customer-Centric You: Making Customers the Focus of Everything You Do

    Hewett, Stephen

    £15.71
    The Customer-Centric You: Making Customers the Focus of Everything You DoA leading expert in customer-centricity reveals how this approach can transform business and personal performance.By putting...
    £15.71
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  • The Tiny Book of Jane Austen The Tiny Book of Jane Austen

    The Tiny Book of Jane Austen

    Editions, Insight

    £9.24
    Discover the wit and wisdom of Jane Austen in this compact and captivating book.Packed with memorable quotes from one of the most influential writers of all time, The Tiny Book of Jane Austen is a...
    £9.24
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  • Customer Capitalism

    Customer Capitalism

    Vandermerwe, Sandra

    £23.76
    Customer Capitalism challenges traditional business thinking by introducing a new model that focuses on generating returns and gaining competitive advantage through customer behaviour.The author...
    £23.76
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  • Customer Education: Why Smart Companies Profit by Making Customers Smarter

    Customer Education: Why Smart Companies Profit by Making Customers Smarter

    Avramescu, Adam

    £19.76
    Smart Companies Profit by Making Customers Smarter Adam Avramescu's guide to investing in Customer Education is a survival strategy for businesses looking to drive customer growth and maximize...
    £19.76
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  • Customizing Chef

    Customizing Chef

    Jon Cowie

    £24.82
    Customizing Chef: A Practical Guide to Extending Configuration Management Technology. Take advantage of Chef's highly customizable design to tackle specific automation issues that you can't solve by...
    £24.82
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  • The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

    The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

    Chiang, Jennifer

    £17.25
    The Startup's Guide to Customer Success by Jennifer Chiang is a practical guide for anyone looking to champion their customers at work. In this book, you'll learn how to plan, execute and grow your...
    £17.25
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  • Out of stock
    Customer Experience Strategy - Design & Implementation: Outgrow your competitors by making your business to business customers happier (Customer Strategy)

    Customer Experience Strategy - Design & Implementation: Outgrow your competitors by making your business to business customers happier (Customer Strategy)

    Fitzgerald, Peter

    £17.06
    Customer Experience Strategy: Design and ImplementationThis book provides guidance on creating and implementing a customer experience strategy to outgrow competitors. The author shares their...
    £17.06
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  • Out of stock
    Supernatural

    Supernatural

    Editions, Insight

    £11.32
    Supernatural: Mini Guide To Saving People and Hunting Things is a compact, full-color guide to the world of hunting and saving people. Filled with striking images and essential information, this...
    £11.32
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  • Out of stock
    Minifigure Customization 2: Why Live in the Box? (Minifigure Customization Popul)

    Minifigure Customization 2: Why Live in the Box? (Minifigure Customization Popul)

    Burks, Jared K.

    £10.05
    Take your LEGO minifigure customization to the next level with Minifigure Customization 2: Why Live in the Box?This advanced guide introduces complex techniques for altering and customizing your...
    £10.05
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  • Scottish Customs

    Scottish Customs

    Livingstone, Sheila

    £8.22
    Scotland's rich cultural heritage is reflected in its many customs, which have been shaped by thousands of years of history. This book explores hundreds of unique customs associated with various...
    £8.22
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  • Getting Customers

    Getting Customers

    Sinclair, James

    £11.38
    Building a successful business requires a deep understanding of what drives customer loyalty and growth. James Sinclair, a seasoned entrepreneur who has turned his one-man business into a...
    £11.38
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  • The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

    The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

    Fader, Peter S

    £14.41
    The Customer Centricity Playbook offers actionable insights to drive immediate value in your business. By understanding customer lifetime value and how to think about it, you can develop a...
    £14.41
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  • The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    Lyytinen, Kalle

    £46.84
    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your CustomersFirms need to build great products, but also lend them to the uses and misuses of their customers. This...
    £46.84
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  • The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    Fisher, M.

    £29.85
    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your CustomersBy embracing customer adaptation, businesses can unlock viral growth. This innovative approach explores...
    £29.85
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  • The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

    The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

    Vincent, Jeff

    £13.66
    The Customer Support Handbook offers practical advice on creating an exceptional customer experience for your brand. Written by experts in the field, this book shares stories of brand successes and...
    £13.66
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  • The Politics of Custom

    The Politics of Custom

    Comaroff, John L

    £33.66
    The Politics of Custom Chiefship, Capital, and the State in Contemporary Africa by John L. Comaroff and Jean Comaroff explores the resurgence of customary chiefs in contemporary Africa, challenging...
    £33.66
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  • Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer

    Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer

    Hyken, Shep

    £20.92
    The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer ExperienceShep Hyken shares seven powerful strategies that any organisation can implement to create greater...
    £20.92
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  • Customer Experience For Dummies

    Customer Experience For Dummies

    Roy Barnes , Bob Kelleher

    £16.07
    Customer Experience For Dummies provides practical solutions for businesses to connect and engage with their customers. By listening to customer feedback and implementing easy-to-implement...
    £16.07
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  • Customer Success Mindset

    Customer Success Mindset

    Shukla, Jyotsana

    £13.83
    Customer Success Mindset by Jyotsana Shukla is a guide to adopting a company-wide customer-first approach for business growth.This book explores strategies to help organizations prioritize their...
    £13.83
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  • Defusing Hostile Customers Workbook

    Defusing Hostile Customers Workbook

    Bacal, Robert

    £34.10
    Defuse Hostile Customers Workbook (Third Edition) is a practical guide for public sector employees. This self-instructional workbook provides over 80 specific tactics to help you manage difficult...
    £34.10
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  • Customer Communities: Engage and Retain Customers to Build the Future of Your Business

    Customer Communities: Engage and Retain Customers to Build the Future of Your Business

    Mehta, Nick

    £20.81
    Building a thriving business requires more than just innovative products and services - it demands a strong community at its core. In "Customer Communities: Engage and Retain Customers to Build the...
    £20.81
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  • Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences

    Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences

    Eric Berridge , Marc Benioff (Foreword)

    £18.28
    Optimize your customer experience with cloud technology to gain a powerful competitive advantage. This comprehensive guide provides a high-level overview of how the cloud can enhance your sound...
    £18.28
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  • Driving Customer Equity: How Lifetime Customer Value is Reshaping Corporate Strategy

    Driving Customer Equity: How Lifetime Customer Value is Reshaping Corporate Strategy

    Rust, Roland T.

    £41.50
    Understanding customer lifetime value and its impact on corporate strategy has never been more crucial. This book provides a dynamic new model to help businesses maximize their most valuable asset:...
    £41.50
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  • Customer Analytics For Dummies

    Customer Analytics For Dummies

    Jeff Sauro

    £21.69
    Mastering customer analytics is crucial for any business looking to understand and improve its customers' experiences. This guide provides a comprehensive introduction to measuring each stage of the...
    £21.69
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  • The Customer Education Playbook: How Leading Compa nies Engage, Convert, and Retain Customers

    The Customer Education Playbook: How Leading Compa nies Engage, Convert, and Retain Customers

    Quick, D

    £18.95
    The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain CustomersDiscover how to deliver maximum value to your customers by teaching them to best engage with your products...
    £18.95
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  • Instagram Power, Second Edition: Build Your Brand and Reach More Customers with Visual Influence

    Instagram Power, Second Edition: Build Your Brand and Reach More Customers with Visual Influence

    Miles, Jason

    £18.28
    Instagram Power, Second Edition: Build Your Brand and Reach More Customers with Visual InfluenceThis updated guide shows you how to leverage Instagram's latest features, including Insights, IGTV,...
    £18.28
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  • The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace

    The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace

    Singh, Nitish

    £52.12
    The Culturally Customized Web Site explores the cultural aspects of international website design, focusing on three key objectives. Firstly, it presents a review and survey results on...
    £52.12
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  • The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability

    The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability

    Newman, Martin

    £28.30
    The Power of Customer Experience by Martin Newman explores how organizations can achieve a delicate balance between efficiency and personalization in today's digital ecosystem. With clear data and...
    £28.30
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  • The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior

    The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior

    Duncan, David S

    £19.65
    The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior by David S. DuncanDespite advances in data analysis and technology, companies often struggle to...
    £19.65
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  • Popular Culture and Custom in Nineteenth-Century England (Routledge Library Editions: The Victorian World)

    Popular Culture and Custom in Nineteenth-Century England (Routledge Library Editions: The Victorian World)

    Storch, Robert

    £41.77
    Popular Culture and Custom in Nineteenth-Century England explores the complex relationships between tradition and change in customs, rituals, and beliefs among various groups in 19th-century Britain...
    £41.77
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  • Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Adams, Rick

    £35.73
    Practical Customer Success Management offers a comprehensive framework for achieving business outcomes through customer success management. Written by an expert in the field, this handbook is...
    £35.73
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  • Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Adams, Rick

    £53.49
    Practical Customer Success Management provides a comprehensive framework for customer success managers to increase productivity and consistency in their work. Written by an expert in the field, this...
    £53.49
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  • Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

    Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

    Jeanne Bliss

    £19.42
    Chief Customer Officer 2.0: A Proven Framework for Transforming Your Business and CultureThis book provides a comprehensive guide to building a customer-driven growth engine, using the...
    £19.42
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    Wilson, Brady G.

    £13.07
    Brady Wilson's Finding the Sticking Point offers practical advice on how to engage with customers and increase sales. By understanding the emotional needs that drive customer resistance, you can...
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    Marsha Collier

    £16.91
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    £16.91
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    £28.25
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    £28.25
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    Philipp Klaus

    £46.84
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    £46.84
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    David J. Bederman , Bederman, David J.

    £43.65
    David J. Bederman explores the role of custom in law, a central puzzle in jurisprudence that has puzzled scholars for centuries.This volume offers a fresh perspective on custom's enduring place in...
    £43.65
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    Daniels, Chris

    £20.97
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    Unger, Todd

    £14.70
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    £14.70
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    Morgan, Blake

    £17.05
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    £17.05
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    Fleming, Noah

    £12.38
    Dealing with Difficult Customers: Turning Demanding Clients into Your Best Customers. You'll encounter demanding customers in any business setting - whether you're dealing directly with them or...
    £12.38
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    Kihn, Martin

    £17.61
    Customer Data Platforms: Transforming Marketing EngagementMarketers face a challenge in balancing customer demand for personalization with concerns over data privacy. Customer Data Platforms (CDPs)...
    £17.61
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    Levitt, Debbie

    £19.13
    Debbie Levitt's Customers Know You Suck is a practical guide to improving customer experience and driving business success. By applying actionable models, maps, and processes, you can gather...
    £19.13
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    Edith Wharton

    £7.96
    The Custom of the Country by Edith WhartonA biting satire that exposes the darker side of ambition and social status in early 20th-century America.Meet Undine Spragg, a beautiful heiress with a...
    £7.96
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    Price, Mark

    £9.55
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    £9.55
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    Uk, Solang

    £20.38
    First-hand account of 13th-century Cambodia, as seen through the eyes of Chinese traveler Zhou Daguan.This illustrated edition offers an original translation of one of the earliest records of Zhou's...
    £20.38
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    Customer Experience Strategy-Paperback

    Arussy, Lior

    £26.74
    Customer Experience Strategy: A comprehensive guide to creating and executing successful customer experience strategies.This book provides a detailed roadmap for businesses looking to improve their...
    £26.74
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    Ucp 600: Uniform Customs - and Practice for - Documentary Credits

    Publishers, Search and Check

    £18.04
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    £18.04
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    Yorgov, Ivaylo

    £36.09
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    Dan S. Kennedy , Shaun Buck

    £17.48
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    £17.48
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    Zarr, Gerald

    £11.86
    Tunisia: A Guide to Customs and Culture provides essential insights into the country's attitudes, beliefs, and behavior. This concise guide helps you navigate everyday situations with confidence,...
    £11.86
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    £18.42
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  • Fossilized Customs: The Beast Is Unveiled

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    White, Lew

    £16.70
    Fossilized Customs: Unveiling the Beast as Babel This book is the culmination of 32 years of research into the origins of our customs. Lew White presents a comprehensive study that reveals how many...
    £16.70
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    Leland, Keith Bailey and Karen

    £12.37
    Customer Service in an Instant offers practical advice and techniques to help you build strong relationships with your customers. Written in an engaging style, this guide presents 60 tips and...
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    Bell, Chip R

    £19.59
    Chip Bell's unique approach to customer co-creation offers practical advice for businesses looking to tap into customers' ingenuity and create breakthrough results. By understanding the challenges of...
    £19.59
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    Kolarevic, Branko

    £52.12
    Parametric design and digital fabrication are transforming the way products are designed and manufactured. This has led to a 'democratization' of design, enabling non-designers to create highly...
    £52.12
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    Sir Andrew Motion

    £10.18
    Andrew Motion's new collection of poems explores the human experience of war through a sequence of powerful and moving pieces. Drawing on the stories of soldiers from 1914 to the present day, this...
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    Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)

    Coscia, Stephen

    £28.58
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    £28.58
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    Thomas, Miss Chloe

    £19.98
    Customer Persuasion: A Practical Guide to Growing Your SalesThis comprehensive guide provides an easy-to-follow system for putting the customer at the heart of your business. By embracing persuasion...
    £19.98
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  • The Laws & Customs of Shavuos

    The Laws & Customs of Shavuos

    Goldstein, Rabbi Yaakov

    £17.35
    The Laws and Customs of Shavuos by Rabbi Yaakov Goldstein provides a comprehensive guide to understanding the laws and customs surrounding Shavuos. This sefer tackles common deficiencies in existing...
    £17.35
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    Secret Service - Hidden Systems That Deliver unforgettable Customer Service: Hidden Systems That Deliver Unforgettable Customer Service

    Dijulius

    £14.32
    Secret Service reveals the hidden systems behind exceptional customer service. This book examines the clever, practical ideas that can be transformed into repeatable best practices in any...
    £14.32
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    The Entrepreneur's Guide to Customer Development

    Cooper, Brant

    £17.15
    The Entrepreneur's Guide to Customer Development provides a straightforward approach to discovering and validating customers, products, and go-to-market strategies. This four-step framework is...
    £17.15
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  • Out of stock
    Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty

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    Cudby, Ali

    £12.03
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    £12.03
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    Jones, T. Gwynn

    £14.79
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    £14.79
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    Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your...

    Martin HillWilson, Carolyn Blunt

    £17.59
    Delivering Effective Social Customer Service is a comprehensive guide to achieving excellence in this new discipline. As social media continues to shape customer service, organisations need a solid...
    £17.59
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  • Culture and Customs of the Sioux Indians

    Culture and Customs of the Sioux Indians

    Gagnon, Gregory O.

    £15.38
    The Sioux Indians' rich cultural heritage is often overlooked in favour of more prominent Native American groups. However, with over 150,000 individuals identifying as Sioux, this tribe's history and...
    £15.38
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    Building Your Custom Home For Dummies

    Daum, Kevin

    £17.61
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    £17.61
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    Tanzania - Culture Smart! The Essential Guide to Customs & Culture: The Essential Guide to Customs and Culture

    Winks, Quintin

    £11.74
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    £11.74
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    Marvel: The Tiny Book of Scarlet Witch and Vision

    Editions, Insight Insight

    £9.12
    Relive the epic romance between two of Marvel's most beloved characters in this tiny book of quotes. Spanning over four decades of comics, this compact volume collects art and quotes from the story...
    £9.12
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