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  • Fairy Tales by Elias

    Fairy Tales by Elias

    Elias Chatzoudis (Illustrator)

    £13.48
    Fairy Tales by Elias presents a fresh and mature take on beloved stories. This collection showcases the artist's pencilled originals and fully-realised colour illustrations, offering a unique...
    £13.48
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  • Elias Zapple's Book of Slugs

    Elias Zapple's Book of Slugs

    Zapple, Elias

    £7.78
    Elias Zapple's Book of Slugs is a humorous collection of stories about his unlikely friends - slugs. With characters like Steve the Slug, General Fairfax the Slug, and Gino the Slug, Elias finds...
    £7.78
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  • The Black Farm

    The Black Farm

    Witherow, Elias

    £13.67
    A Descent into Darkness After a devastating loss and a series of agonizing misfortunes, Nick and Jess consider ending their lives. But when Nick awakens, he discovers that death is not the peaceful...
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  • Norbert Elias on civilization, power, and knowledge

    Norbert Elias on civilization, power, and knowledge

    Stephen Mennell and Johan Goudsblom

    £39.71
    Norbert Elias's Selected Writings (Volume 1998) is a collection of his most important and thought-provoking ideas. A key figure in the development of sociology, Elias's work explores the complex...
    £39.71
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  • Elia Kazan: A Life

    Elia Kazan: A Life

    Elia Kazan

    £27.83
    Elia Kazan A Life by Elia Kazan is a candid and introspective autobiography that explores the director's varied life and career. Through his own account, Kazan reveals the complex relationships he...
    £27.83
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  • Elia Kazan: Interviews

    Elia Kazan: Interviews

    William Baer

    £21.98
    Elia Kazan Interviews presents a unique opportunity to explore the life and career of one of America's most influential filmmakers. Spanning nearly forty years, these interviews reveal a thoughtful...
    £21.98
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  • Elias Portolu (European Classics) (European Classics)

    Elias Portolu (European Classics) (European Classics)

    King, Grazia

    £12.44
    Elias Portolu, a novel by Grazia Deledda, tells the story of a young man's struggle with love and social expectations. After serving time in mainland Italy for a minor theft, Elias returns home to...
    £12.44
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  • Elias Zapple's Book of Slugs Colouring Book

    Elias Zapple's Book of Slugs Colouring Book

    Zapple, Elias

    £11.68
    Elias Zapple's Book of Slugs Colouring Book is a fun and creative activity book filled with 35 colourful slugs to colour in, plus an extra 7 pictures for good measure. Enter the world of Elias Zapple...
    £11.68
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  • Essays I: On the Sociology of Knowledge and the Sciences (Collected Works of Norbert Elias)

    Essays I: On the Sociology of Knowledge and the Sciences (Collected Works of Norbert Elias)

    Norbert Elias, Richard Kilminster (Editor), Stephen Mennell (Editor)

    £47.39
    The Collected Works of Norbert Elias A comprehensive collection of writings by renowned sociologist Norbert Elias, this 18-volume set presents many previously unpublished works in English, alongside...
    £47.39
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  • Elia Alba: The Supper Club

    Elia Alba: The Supper Club

    Reisman, Sara

    £19.39
    Elia Alba's The Supper Club is a photographic portrait series that brings together U.S.-based artists of colour. Alongside the portraits are excerpts from dinner conversations addressing issues...
    £19.39
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  • Mozart and Other Essays on Courtly Art (Collected Works of Norbert Elias)

    Mozart and Other Essays on Courtly Art (Collected Works of Norbert Elias)

    Elias, Norbert

    £46.98
    Wolfgang Amadeus Mozart: A Study in Contrasts This collection of essays by Norbert Elias explores the life and work of one of music's most celebrated figures, Wolfgang Amadeus Mozart. Born into a...
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  • Elias Khoury, The Novelist (Banipal Magazine of Modern Arab Literature)

    Elias Khoury, The Novelist (Banipal Magazine of Modern Arab Literature)

    Shimon, Samuel

    £10.49
    Banipal Issue 67: A Major Feature on Elias KhouryThis special issue of Banipal magazine presents a major feature on acclaimed author Elias Khoury, featuring excerpts from his latest novel Stella...
    £10.49
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  • A Companion to the Works of Elias Canetti (Studies in German Literature Linguistics and Culture)

    A Companion to the Works of Elias Canetti (Studies in German Literature Linguistics and Culture)

    Lorenz, Dagmar C.G.

    £29.33
    A Companion to the Works of Elias Canetti provides a comprehensive scholarly introduction to the life and thought of this influential writer and thinker. Born in Bulgaria, Canetti was a...
    £29.33
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  • Decolonizing the Study of Palestine: Indigenous Perspectives and Settler Colonialism After Elia Zureik

    Decolonizing the Study of Palestine: Indigenous Perspectives and Settler Colonialism After Elia Zureik

    Sa'di, Ahmad H.

    £23.86
    Decolonizing the Study of Palestine: Indigenous Perspectives and Settler Colonialism After Elia Zureik explores the radical shift in how Palestine is studied, from Western social theories to...
    £23.86
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  • dear elia: Letters from the Asian American Abyss

    dear elia: Letters from the Asian American Abyss

    Khúc, Mimi

    £20.40
    Dear Elia: Letters from the Asian American Abyss by Mimi Khúc explores how mental health is intertwined with broader societal issues. Through a series of letters, Khúc examines the contemporary Asian...
    £20.40
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  • Making the Fall: An Intimate Account of Elia Kazan and Arthur Miller Working Together on

    Making the Fall: An Intimate Account of Elia Kazan and Arthur Miller Working Together on

    Meyer, Richard D

    £15.49
    Lincoln Center's Repertory Theater opened in 1964 with the premiere of Arthur Miller's "After the Fall," an explosive play based on Miller's personal life. This book offers a unique behind-the-scenes...
    £15.49
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  • Beneath the Veil of Elias Artista: The Rose-Croix as a Way of Awakening: An Oral Tradition

    Beneath the Veil of Elias Artista: The Rose-Croix as a Way of Awakening: An Oral Tradition

    Boyer, Rémi

    £15.34
    The Rose-Croix as a Way of Awakening: An Oral Tradition by Rémi Boyer and Lima de Freitas explores the connection between the Initiation in the Garden and the Initiation in the City, with its...
    £15.34
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  • I Want to Keep Smashing Myself Until I Am Whole: An Elias Canetti Reader

    I Want to Keep Smashing Myself Until I Am Whole: An Elias Canetti Reader

    Canetti, Elias

    £14.14
    A brilliant selection of writings by Nobel laureate Elias Canetti. This career-spanning collection offers a dizzyingly inventive and formally unplaceable portrait of one of the 20th century's...
    £14.14
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  • An Arab's Journey to Colonial Spanish America: The Travels of Elias Al-Musili in the Seventeenth Century[1st Time Paper] (Middle East Literature in Translation)

    An Arab's Journey to Colonial Spanish America: The Travels of Elias Al-Musili in the Seventeenth Century[1st Time Paper] (Middle East Literature in Translation)

    Elais alMusili

    £14.00
    Elias al-Mûsili's remarkable journey to colonial Spanish America is a testament to the power of curiosity and exploration. In the early 17th century, this Arab priest traveled extensively across the...
    £14.00
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  • Read Like the Devil: The essential course in reading playing cards (Divination)

    Read Like the Devil: The essential course in reading playing cards (Divination)

    Elias, Camelia

    £25.99
    Read Like the Devil: The Essential Course in Reading Playing Cards by Camelia Elias This book is the second in a trilogy of courses in cartomancy, offering a rigorous and analytical approach to...
    £25.99
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  • Shaping the Wild: Wisdom from a Welsh Hill Farm

    Shaping the Wild: Wisdom from a Welsh Hill Farm

    Elias, David

    £17.10
    This book offers a nuanced exploration of the complex relationship between farming and the natural world. By examining a Welsh hill farm, conservationist David Elias sheds light on the challenges of...
    £17.10
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  • The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

    The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

    Hyken, Shep

    £15.97
    Creating an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists by Shep Hyken. In business, creating a loyal customer base is crucial for long-term success. However,...
    £15.97
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  • The Customer Copernicus: How to be Customer-Led

    The Customer Copernicus: How to be Customer-Led

    Dawson, Charlie

    £33.14
    The Customer Copernicus: A New Approach to Leading Your Organisation. In today's fast-paced business landscape, organisations are often plagued by conflicting beliefs about what matters most. To...
    £33.14
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  • Customer Service Marketing:  Managing the Customer  Experience

    Customer Service Marketing: Managing the Customer Experience

    Torres, Edwin N.

    £43.56
    Customer Service Marketing: Managing the Customer Experience A comprehensive overview of customer service principles and practices, this book explores best practices in service enterprises and the...
    £43.56
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  • Exceptional Customer Service - Retaining your Customers for Life!

    Exceptional Customer Service - Retaining your Customers for Life!

    Assey, Gerard

    £9.53
    Exceptional Customer Service - Retaining Your Customers for Life! In today's business world, understanding your customers is crucial to success. However, it's not just about treating them well; it's...
    £9.53
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  • Customer Care Excellence: How to Create an Effective Customer Focus

    Customer Care Excellence: How to Create an Effective Customer Focus

    Sarah Cook

    £33.00
    Developing a customer-service focus within your company is crucial for long-term financial success. With customers having high expectations due to increased choice, it's essential to have a top-notch...
    £33.00
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  • Digital Customer Service - Transforming Customer Experience for An On-Screen World

    Digital Customer Service - Transforming Customer Experience for An On-Screen World

    DeLisi, R

    £20.35
    Digital Customer Service: Transforming Customer Experience for an On-Screen World is a comprehensive guide to creating seamless customer interactions in today's digital age. By understanding the...
    £20.35
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  • The Customering Method:  From CX Dogma to Customer  Science

    The Customering Method: From CX Dogma to Customer Science

    Spinley, Aarron

    £33.47
    The Customering Method: A New Approach to Customer Science Aarron Spinley's latest work challenges the conventional wisdom of customer experience and offers a fresh perspective on how to unlock...
    £33.47
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  • Customer What?: The honest  - and practical guide to  - customer experience

    Customer What?: The honest - and practical guide to - customer experience

    Schulze, David

    £25.25
    Customer What? offers a unique approach to understanding and improving customer experience. Divided into four sections, this practical guide combines theory with real-life examples to help you...
    £25.25
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  • The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    Fader, Peter

    £18.83
    The Customer-Base Audit: The First Step on the Journey to Customer Centricity Understanding your customers' buying behavior is crucial for any organization. However, few executives take the time to...
    £18.83
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  • The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    The Customer-Base Audit: The First Step on the Journey to Customer Centricity

    Fader, Peter

    £40.08
    The Customer-Base Audit: The First Step on the Journey to Customer Centricity By Peter Fader, Bruce G. S. Hardie, and Michael Ross Understanding your customers' buying behavior is crucial for making...
    £40.08
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  • Culture and Customs of Spain (Culture and Customs of Europe)

    Culture and Customs of Spain (Culture and Customs of Europe)

    Stanton, Edward F.

    £24.23
    Discover the vibrant culture and customs of modern Spain in this comprehensive overview.From the stunning landscape to the rich traditions and social customs, Stanton's engaging description reveals...
    £24.23
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  • Customer Innovation: Delivering a Customer-Led Strategy for Sustainable Growth

    Customer Innovation: Delivering a Customer-Led Strategy for Sustainable Growth

    Debruyne, Marion

    £37.16
    Customer Innovation: Delivering a Customer-Led Strategy for Sustainable Growth by Marion Debruyne and Koen Tackx. This book presents a customer-centric approach to innovation and business strategy,...
    £37.16
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  • Customs

    Customs

    Sharif, Solmaz

    £10.24
    Customs is a powerful and evocative collection of poems that explores the complexities of belonging and identity. Solmaz Sharif masterfully navigates the boundaries between language, society, and...
    £10.24
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  • Customer Centricity: Focus on the Right Customers for Strategic Advantage

    Customer Centricity: Focus on the Right Customers for Strategic Advantage

    Fader, Peter

    £14.58
    Customer Centricity: A powerful call to action that challenges fundamental beliefs about customer service and relationship management. Peter Fader argues that businesses need to rethink their...
    £14.58
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  • The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior

    The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior

    Yorgov, Ivaylo

    £36.95
    The Abusive Customer: Breaking the Silence Around Customers' Aggressive BehaviorThis book offers insights into the triggers of customer aggression against service employees, exploring its...
    £36.95
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  • Solve for the Customer

    Solve for the Customer

    Pombriant, Denis

    £15.60
    Solve for the Customer offers a unique approach to understanding customer needs and preferences. By applying social science principles, businesses can identify moments of truth where they can...
    £15.60
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  • The Customer Catalyst

    The Customer Catalyst

    Steinman, Dan (foreword)

    £21.09
    The Customer Catalyst: Driving Sustainable Business Growth in the Customer Economy The Digital Revolution has transformed the business landscape, shifting power from organisations to customers and...
    £21.09
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  • Sunken Heights

    Sunken Heights

    Ronnenfelt, Elias

    £19.64
    Sunken Heights is a debut collection of poems from Rønnenfelt Elias B., featuring original Danish text and illustrations by Elizabeth Peyton. This work of poetry explores the human experience through...
    £19.64
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  • The Customer-Driven Playbook: Converting Customer Feedback Into Successful Products

    The Customer-Driven Playbook: Converting Customer Feedback Into Successful Products

    Lowdermilk, Travis

    £30.22
    The Customer-Driven Playbook: Converting Customer Feedback into Successful ProductsThis practical guide provides a complete end-to-end process for understanding customers, identifying their problems,...
    £30.22
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  • The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises

    The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises

    Toister, Jeff

    £14.95
    The Guaranteed Customer Experience: A New Approach to Winning Customers. Discover how leading organizations use experience guarantees to fuel customer-driven growth and build loyal customers. This...
    £14.95
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  • Buying Customers 2.0: Acquire More Customers with Less Money

    Buying Customers 2.0: Acquire More Customers with Less Money

    Sugars, Brad

    £16.72
    Building a profitable business that runs smoothly without constant involvement is the ultimate goal for any entrepreneur. This book provides a step-by-step guide to understanding customer behavior...
    £16.72
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  • Lean Customer Development: Building Products Your Customers Will Buy

    Lean Customer Development: Building Products Your Customers Will Buy

    Alvarez, Cindy

    £24.82
    Developing products that people will actually use and buy requires more than just intuition. This practical guide shows you how to validate your ideas through customer development research, ensuring...
    £24.82
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  • Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

    Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

    Carl Sewell, Paul B. Brown

    £16.09
    Transform your customers into lifelong advocates with this revised and updated edition of Customers for Life. Carl Sewell shares his expertise on delivering exceptional customer service, drawing on...
    £16.09
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  • The Customer-Centric You: Making Customers the Focus of Everything You Do

    The Customer-Centric You: Making Customers the Focus of Everything You Do

    Hewett, Stephen

    £15.71
    The Customer-Centric You: Making Customers the Focus of Everything You DoA leading expert in customer-centricity reveals how this approach can transform business and personal performance.By putting...
    £15.71
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  • Customer Education: Why Smart Companies Profit by Making Customers Smarter

    Customer Education: Why Smart Companies Profit by Making Customers Smarter

    Avramescu, Adam

    £19.76
    Smart Companies Profit by Making Customers Smarter Adam Avramescu's guide to investing in Customer Education is a survival strategy for businesses looking to drive customer growth and maximize...
    £19.76
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  • Customizing Chef

    Customizing Chef

    Jon Cowie

    £24.82
    Customizing Chef: A Practical Guide to Extending Configuration Management Technology. Take advantage of Chef's highly customizable design to tackle specific automation issues that you can't solve by...
    £24.82
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  • Customer Capitalism

    Customer Capitalism

    Vandermerwe, Sandra

    £23.76
    Customer Capitalism challenges traditional business thinking by introducing a new model that focuses on generating returns and gaining competitive advantage through customer behaviour.The author...
    £23.76
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  • Birding hotspots in the Algarve: Albufeira, Vilamoura and surrounding areas (Birding Hotspots in the Algarve)

    Birding hotspots in the Algarve: Albufeira, Vilamoura and surrounding areas (Birding Hotspots in the Algarve)

    Elias, Goncalo

    £8.84
    Birding Hotspots in the Algarve Albufeira, Vilamoura and Surrounding Areas by Gonçalo Elias provides a comprehensive guide to the best birding locations in the Algarve region. With 34 pages of...
    £8.84
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  • The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

    The Startup's Guide to Customer Success: How to Champion the Customer at Your Company

    Chiang, Jennifer

    £17.25
    The Startup's Guide to Customer Success by Jennifer Chiang is a practical guide for anyone looking to champion their customers at work. In this book, you'll learn how to plan, execute and grow your...
    £17.25
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  • Out of stock
    Minifigure Customization 2: Why Live in the Box? (Minifigure Customization Popul)

    Minifigure Customization 2: Why Live in the Box? (Minifigure Customization Popul)

    Burks, Jared K.

    £10.05
    Take your LEGO minifigure customization to the next level with Minifigure Customization 2: Why Live in the Box?This advanced guide introduces complex techniques for altering and customizing your...
    £10.05
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  • Out of stock
    Customer Experience Strategy - Design & Implementation: Outgrow your competitors by making your business to business customers happier (Customer Strategy)

    Customer Experience Strategy - Design & Implementation: Outgrow your competitors by making your business to business customers happier (Customer Strategy)

    Fitzgerald, Peter

    £17.06
    Customer Experience Strategy: Design and ImplementationThis book provides guidance on creating and implementing a customer experience strategy to outgrow competitors. The author shares their...
    £17.06
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  • Scottish Customs

    Scottish Customs

    Livingstone, Sheila

    £8.22
    Scotland's rich cultural heritage is reflected in its many customs, which have been shaped by thousands of years of history. This book explores hundreds of unique customs associated with various...
    £8.22
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  • Getting Customers

    Getting Customers

    Sinclair, James

    £11.38
    Building a successful business requires a deep understanding of what drives customer loyalty and growth. James Sinclair, a seasoned entrepreneur who has turned his one-man business into a...
    £11.38
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  • The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

    The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

    Fader, Peter S

    £15.53
    The Customer Centricity Playbook offers actionable insights to drive immediate value in your business. By understanding customer lifetime value and how to think about it, you can develop a...
    £15.53
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  • The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    Lyytinen, Kalle

    £46.84
    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your CustomersFirms need to build great products, but also lend them to the uses and misuses of their customers. This...
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  • The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers

    Fisher, M.

    £29.85
    The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your CustomersBy embracing customer adaptation, businesses can unlock viral growth. This innovative approach explores...
    £29.85
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  • The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

    The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

    Vincent, Jeff

    £13.66
    The Customer Support Handbook offers practical advice on creating an exceptional customer experience for your brand. Written by experts in the field, this book shares stories of brand successes and...
    £13.66
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  • The Politics of Custom

    The Politics of Custom

    Comaroff, John L

    £33.66
    The Politics of Custom Chiefship, Capital, and the State in Contemporary Africa by John L. Comaroff and Jean Comaroff explores the resurgence of customary chiefs in contemporary Africa, challenging...
    £33.66
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  • Customer Experience For Dummies

    Customer Experience For Dummies

    Roy Barnes , Bob Kelleher

    £16.07
    Customer Experience For Dummies provides practical solutions for businesses to connect and engage with their customers. By listening to customer feedback and implementing easy-to-implement...
    £16.07
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  • Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer

    Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer

    Hyken, Shep

    £20.92
    The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer ExperienceShep Hyken shares seven powerful strategies that any organisation can implement to create greater...
    £20.92
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  • Customer Success Mindset

    Customer Success Mindset

    Shukla, Jyotsana

    £13.83
    Customer Success Mindset by Jyotsana Shukla is a guide to adopting a company-wide customer-first approach for business growth.This book explores strategies to help organizations prioritize their...
    £13.83
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  • Customer Communities: Engage and Retain Customers to Build the Future of Your Business

    Customer Communities: Engage and Retain Customers to Build the Future of Your Business

    Mehta, Nick

    £20.81
    Building a thriving business requires more than just innovative products and services - it demands a strong community at its core. In "Customer Communities: Engage and Retain Customers to Build the...
    £20.81
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  • Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences

    Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences

    Eric Berridge , Marc Benioff (Foreword)

    £18.28
    Optimize your customer experience with cloud technology to gain a powerful competitive advantage. This comprehensive guide provides a high-level overview of how the cloud can enhance your sound...
    £18.28
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  • Driving Customer Equity: How Lifetime Customer Value is Reshaping Corporate Strategy

    Driving Customer Equity: How Lifetime Customer Value is Reshaping Corporate Strategy

    Rust, Roland T.

    £41.50
    Understanding customer lifetime value and its impact on corporate strategy has never been more crucial. This book provides a dynamic new model to help businesses maximize their most valuable asset:...
    £41.50
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  • Customer Analytics For Dummies

    Customer Analytics For Dummies

    Jeff Sauro

    £21.69
    Mastering customer analytics is crucial for any business looking to understand and improve its customers' experiences. This guide provides a comprehensive introduction to measuring each stage of the...
    £21.69
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  • The Customer Education Playbook: How Leading Compa nies Engage, Convert, and Retain Customers

    The Customer Education Playbook: How Leading Compa nies Engage, Convert, and Retain Customers

    Quick, D

    £18.95
    The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain CustomersDiscover how to deliver maximum value to your customers by teaching them to best engage with your products...
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  • The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior

    The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior

    Duncan, David S

    £19.65
    The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior by David S. DuncanDespite advances in data analysis and technology, companies often struggle to...
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  • The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace

    The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace

    Singh, Nitish

    £52.12
    The Culturally Customized Web Site explores the cultural aspects of international website design, focusing on three key objectives. Firstly, it presents a review and survey results on...
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  • The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability

    The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability

    Newman, Martin

    £28.30
    The Power of Customer Experience by Martin Newman explores how organizations can achieve a delicate balance between efficiency and personalization in today's digital ecosystem. With clear data and...
    £28.30
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  • Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

    Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

    Jeanne Bliss

    £19.42
    Chief Customer Officer 2.0: A Proven Framework for Transforming Your Business and CultureThis book provides a comprehensive guide to building a customer-driven growth engine, using the...
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  • Finding the Sticking Point: Increase Sales by Transforming Customer Resistance into Customer Engagement

    Finding the Sticking Point: Increase Sales by Transforming Customer Resistance into Customer Engagement

    Wilson, Brady G.

    £13.07
    Brady Wilson's Finding the Sticking Point offers practical advice on how to engage with customers and increase sales. By understanding the emotional needs that drive customer resistance, you can...
    £13.07
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  • The Ultimate Online Customer Service Guide: How to Connect With Your Customers to Sell More!

    The Ultimate Online Customer Service Guide: How to Connect With Your Customers to Sell More!

    Marsha Collier

    £16.91
    The Ultimate Online Customer Service Guide shows you how to connect with your customers through social media and boost your bottom line. By following the principles outlined in this book, you can...
    £16.91
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  • Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Adams, Rick

    £53.49
    Practical Customer Success Management provides a comprehensive framework for customer success managers to increase productivity and consistency in their work. Written by an expert in the field, this...
    £53.49
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  • Out of stock
    The Custom of the Country

    The Custom of the Country

    Wharton, Edith

    £28.25
    Edith Wharton's The Custom of the Country is a thought-provoking novel that offers a nuanced portrayal of life in the American upper class during the Gilded Age. Written by one who drew upon her...
    £28.25
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  • Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

    Adams, Rick

    £35.73
    Practical Customer Success Management offers a comprehensive framework for achieving business outcomes through customer success management. Written by an expert in the field, this handbook is...
    £35.73
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  • Measuring Customer Experience

    Measuring Customer Experience

    Philipp Klaus

    £46.84
    Mastering customer experience is crucial for a company's success and longevity. This book provides a thorough guide to managing customer experience effectively, using rigorous scientific tools and...
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  • Custom as a Source of Law

    Custom as a Source of Law

    David J. Bederman , Bederman, David J.

    £43.65
    David J. Bederman explores the role of custom in law, a central puzzle in jurisprudence that has puzzled scholars for centuries.This volume offers a fresh perspective on custom's enduring place in...
    £43.65
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  • Customizing Your Motorcycle

    Customizing Your Motorcycle

    Daniels, Chris

    £20.97
    Building a custom motorcycle has never been more accessible. With the right tools and approach, anyone can transform a standard machine into their personal statement. This comprehensive guide...
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  • The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today's Customer

    The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today's Customer

    Morgan, Blake

    £17.05
    The 8 Laws of Customer-Focused Leadership offers a leadership playbook for making customer experience a core aspect of your business. In today's rapidly changing world, customers are increasingly...
    £17.05
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  • Out of stock
    The 10-Second Customer Journey: The CXO's playbook for growing and retaining customers in a digital world

    The 10-Second Customer Journey: The CXO's playbook for growing and retaining customers in a digital world

    Unger, Todd

    £14.70
    The 10-Second Customer Journey: A Step-by-Step Guide to Capturing Rapid Conversions and Growing Your Customer List. In today's digital landscape, buying decisions are made in seconds, not months or...
    £14.70
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  • Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers

    Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers

    Fleming, Noah

    £12.38
    Dealing with Difficult Customers: Turning Demanding Clients into Your Best Customers. You'll encounter demanding customers in any business setting - whether you're dealing directly with them or...
    £12.38
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  • Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers

    Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers

    Levitt, Debbie

    £19.13
    Debbie Levitt's Customers Know You Suck is a practical guide to improving customer experience and driving business success. By applying actionable models, maps, and processes, you can gather...
    £19.13
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  • Customer Driven: Unlocking the Power of Customer Data Platforms to Drive the Next Era of Marketing Engagement

    Customer Driven: Unlocking the Power of Customer Data Platforms to Drive the Next Era of Marketing Engagement

    Kihn, Martin

    £17.61
    Customer Data Platforms: Transforming Marketing EngagementMarketers face a challenge in balancing customer demand for personalization with concerns over data privacy. Customer Data Platforms (CDPs)...
    £17.61
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  • The Custom of the Country

    The Custom of the Country

    Edith Wharton

    £7.96
    The Custom of the Country by Edith WhartonA biting satire that exposes the darker side of ambition and social status in early 20th-century America.Meet Undine Spragg, a beautiful heiress with a...
    £7.96
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  • Customer Experience Strategy-Paperback

    Customer Experience Strategy-Paperback

    Arussy, Lior

    £26.74
    Customer Experience Strategy: A comprehensive guide to creating and executing successful customer experience strategies.This book provides a detailed roadmap for businesses looking to improve their...
    £26.74
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  • Six Steps to Customer Happiness

    Six Steps to Customer Happiness

    Price, Mark

    £9.55
    This practical guide provides six steps to help businesses improve their customer service and increase customer satisfaction. Mark Price shares his expertise on how to create a positive experience...
    £9.55
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  • Out of stock
    Customer Service for Hospitality and Tourism

    Customer Service for Hospitality and Tourism

    Hudson, Simon

    £36.39
    Customer Service for Hospitality and Tourism is a comprehensive guide to understanding the importance of customer service in the tourism and hospitality sector. This fully revised and updated edition...
    £36.39
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  • No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers...

    No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers...

    Dan S. Kennedy , Shaun Buck

    £17.48
    Dan S. Kennedy and Shaun Buck present a systematic approach to help you keep, cultivate, and multiply customers so that your entire business grows more valuable and sustainable. Most business owners...
    £17.48
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  • The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

    The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

    Yorgov, Ivaylo

    £36.09
    This comprehensive guide to customer experience management shows how companies can design and implement proactive post-sales service programs that address customers' needs in a personalized way.For...
    £36.09
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  • Tunisia - Culture Smart! The Essential Guide to Customs & Culture: The Essential Guide to Customs and Culture

    Tunisia - Culture Smart! The Essential Guide to Customs & Culture: The Essential Guide to Customs and Culture

    Zarr, Gerald

    £11.86
    Tunisia: A Guide to Customs and Culture provides essential insights into the country's attitudes, beliefs, and behavior. This concise guide helps you navigate everyday situations with confidence,...
    £11.86
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  • Naval Customs and Traditions

    Naval Customs and Traditions

    Wells, Gerard

    £11.17
    Naval Customs and Traditions provides an in-depth look at the history and traditions of the Royal Navy. First published in 1930, this revised edition from Solis Press includes over 30 additional...
    £11.17
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  • Fossilized Customs: The Beast Is Unveiled

    Fossilized Customs: The Beast Is Unveiled

    White, Lew

    £16.70
    Fossilized Customs: Unveiling the Beast as Babel This book is the culmination of 32 years of research into the origins of our customs. Lew White presents a comprehensive study that reveals how many...
    £16.70
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  • Out of stock
    Custom Knife-making

    Custom Knife-making

    McCreight, Tim

    £18.42
    Custom Knifemaking by Tim McCreight is a comprehensive guide to creating unique and beautiful knives. With step-by-step illustrated instructions, this book covers ten projects that range from...
    £18.42
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  • Customer Service In An Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press))

    Customer Service In An Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press))

    Leland, Keith Bailey and Karen

    £12.37
    Customer Service in an Instant offers practical advice and techniques to help you build strong relationships with your customers. Written in an engaging style, this guide presents 60 tips and...
    £12.37
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  • The Customs House

    The Customs House

    Sir Andrew Motion

    £10.18
    Andrew Motion's new collection of poems explores the human experience of war through a sequence of powerful and moving pieces. Drawing on the stories of soldiers from 1914 to the present day, this...
    £10.18
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  • Customer Persuasion: How to Influence Your Customers to Buy More and Why an Ethical Approach Will Always Win

    Customer Persuasion: How to Influence Your Customers to Buy More and Why an Ethical Approach Will Always Win

    Thomas, Miss Chloe

    £19.98
    Customer Persuasion: A Practical Guide to Growing Your SalesThis comprehensive guide provides an easy-to-follow system for putting the customer at the heart of your business. By embracing persuasion...
    £19.98
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  • The Laws & Customs of Shavuos

    The Laws & Customs of Shavuos

    Goldstein, Rabbi Yaakov

    £17.35
    The Laws and Customs of Shavuos by Rabbi Yaakov Goldstein provides a comprehensive guide to understanding the laws and customs surrounding Shavuos. This sefer tackles common deficiencies in existing...
    £17.35
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  • Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library) Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)

    Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)

    Coscia, Stephen

    £28.58
    Handling customer calls effectively is crucial to any phone-based business. This guide provides practical advice on how to manage every common situation that may arise when dealing with customers...
    £28.58
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  • Inside Your Customer's Imagination

    Inside Your Customer's Imagination

    Bell, Chip R

    £19.59
    Chip Bell's unique approach to customer co-creation offers practical advice for businesses looking to tap into customers' ingenuity and create breakthrough results. By understanding the challenges of...
    £19.59
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