Dumitrascu, Sorin
Managing Difficult Conversations: A Practical Guide (Advance)
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- ISBN 13:
- 9781520548180
- author:
- Dumitrascu, Sorin
- format:
- Paperback
- publisher:
- Independently Published
- language:
- English
- Publication Year:
- 2017
- Pages:
- 158
- Dimensions:
- 22.9 x 15.2 x 0.9 centimetres (0
- Genre:
- Business, Customer Service, ,
- Condition:
- New
- Availability:
- Item usually sent within 5 working days
Description
Managing Difficult Conversations: A Practical Guide by Sorin Dumitrascu offers practical advice for navigating challenging conversations in the workplace.
By following a structured approach, you can prepare for difficult conversations, manage your own emotions and those of others, and achieve a positive outcome. The book provides guidance on analyzing both the practical and emotional aspects of the conversation, planning your approach, and developing a positive mindset.
This guide is ideal for anyone looking to improve their communication skills and build stronger relationships with colleagues, clients, or customers.
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